If your PC is having serious issues (crashing, corruption, boot problems), a full Windows reinstall using a USB drive is the most reliable fix.

Before you begin:
• This process will erase your data
• Back up anything important before continuing

What you’ll need:
• A second working computer
• A USB drive (8GB or larger)

Basic process:
• Create a Windows installation USB using Microsoft’s Media Creation Tool
• Plug the USB into your PC
• Boot from the USB device
• Follow the Windows installation prompts

This method provides a clean install and avoids issues that can occur with built-in reset options.

If you're still having problems, or have issues during the reinstall process, please contact support.