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Frequently Asked Question

My monitor is blank, or says "No Signal."
Last Updated about a month ago

If your monitor is blank, or says “No Signal,” try the following:

  • Make sure the monitor is powered on
  • Check all cable connections
  • If your PC has a graphics card, plug into the GPU instead of the motherboard
  • Try another cable or monitor if possible

If the issue continues, contact support and include:

  • Whether the keyboard or mouse lights up
  • Whether the PC seems to power on
  • Any recent changes or issues
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