Frequently Asked Question
My PC won't turn on.
Last Updated 1 days ago
If your PC won’t turn on, check the following first:
- Make sure the power cable is fully connected
- Confirm the rear power switch is set to “I”
- Try a different outlet or power strip
- Test another device in the same outlet
If it still does not turn on, contact support and include:
- What happens when you press the power button
- Any lights, sounds, or fan movement
- A short video if possible