Frequently Asked Question
Package says delivered, but I don't have it.
Last Updated 1 days ago
If your package is marked as delivered but you do not have it, first check:
- Around your property
- With household members
- With neighbors
- Any delivery instructions or alerts
Once a package is marked as delivered to the provided address, we are not responsible for lost or stolen packages.
If needed, contact:
- The shipping carrier
- Your local authorities in case of theft