Frequently Asked Question

Why does my bank show a pending charge?
Last Updated 1 days ago

If you see a charge but your order did not go through, it is usually a temporary authorization hold from your bank.

We do not receive any money unless the order is successfully processed.

Common reasons this happens:

  • Incorrect billing details
  • Bank security checks
  • A failed transaction attempt

Most pending holds are released automatically within 24–72 hours, but your bank controls the exact timing.

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